Granting permissions to room list and service account (Microsoft 365)

Created by Aleksis Kermorgant, Modified on Thu, 22 Feb 2024 at 10:31 AM by Teemu Kortelainen

Our Systam Rooms service is based on Microsoft 365 room resources. This guide explains how to grant permissions to the room list and service account.

Previous Steps

Step 1: Creating room lists (Microsoft 365)
Step 2: Creating a service account (Microsoft 365)

Granting permissions to room list and service account

Sign in as the administrator (Admin) at and go to Recipients (1) -> Resources (2). In this view, you will see a list of all room resources available in the system.

Go through each room you want to grant permissions for individually and give the service account Send as and Full Access rights.

To do this, open the desired room resource (3) and select Delegation -> Send as -> Edit 

Use the search function to find the service account and grant it permissions in the adjacent box. Press Add to finalize.

Repeat the above with Read and manage (Full Access) -> Edit.

Make sure both permissions (Send as and Full Access) have been granted, and repeat this process for each room resource until all desired rooms have been granted permissions.

Next step is to check your Entra ID "User Consent" settings: Preparing your Outlook 365 calendar

Last step can be done from Check our guide here: How to install Systam Rooms

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